Kwandwe Private Game Reserve - Kwandwe Private Game Reserve, Eastern Cape, 6140, South Africa

Reservation Policy

KWANDWE PRIVATE GAME RESERVE - RESERVATION POLICY

DEPOSIT & PAYMENT

All individual bookings are provisional until the requested 25% deposit is received. Payment on confirmed bookings will be taken on credit card details entered during the booking process, within 48 hours of making the reservation. Outstanding balances will be debited from the same credit card at 60 days prior to check-in. You will be required to present your card on check-in, for verification of filed credentials.
A maximum of 4 rooms may be booked by any one person for the same dates. Bookings of more than 4 rooms constitute a group reservation. Group rates are subject to availability with separate Terms & Conditions. Please contact reservations@kwandwe.co.za for further information.
All rates are net and non-commissionable unless otherwise agreed in writing by the Reservations Manager, prior to booking.


CHILDREN POLICY
Children of all ages are welcome at Ecca Lodge, Melton Manor & Uplands Homestead
Ecca Lodge: 1st child staying in a room alone pays full adult rate; 2nd & 3rd children sharing pay applicable child rate.
Great Fish River Lodge: children aged 12 & up are welcome at full adult rate
Children aged 0 - 2 years stay on a complimentary basis in their parents’ room; children aged 3 – 16 years pay 50% of the applicable adult rate (Ecca Lodge).
Baby cots can be provided by prior request at no additional charge.
A maximum of 2 children (aged 0 – 16 years) can share a suite with parents at Ecca Lodge; applicable child rates apply; limited to no more than 4 children in camp sharing with parents at any one time.
Children aged 17 years and over pay the full adult room rate in a separate room.
We do offer child-minding services at no additional charge
No extra beds are available at Great Fish River Lodge, Melton Manor or Uplands Homestead.

CANCELLATION POLICY
No verbal cancellations of reservations are accepted. All cancellations are to reach us by fax (+27 (0)86 715 3908) or to the following email address reservations@kwandwe.co.za.
Kwandwe Private Game Reserve strongly recommends that you obtain travel insurance to prepare for any unforeseen events that may affect your travel plans.

Once a reservation has been confirmed, the following cancellation policy is imposed with immediate effect. Cancellation fees are applicable to the entire length of stay and value of the booking.
• Penalty of 25% of the total reservation value if cancelled 90-61 days prior to arrival
• Penalty of 50% of the total reservation value if cancelled 60-16 days prior to arrival
• Penalty of 100% of the total reservation value if cancelled 15-0 days prior to arrival
All rates are quoted in South African Rand (ZAR) and are per person per night and inclusive of accommodation and full board, unless specified Exclusive Use of the Villas.
Rates are inclusive of 14% VAT.


PLEASE BE ADVISED THE ABOVE TERMS STIPULATED MAY NOT BE CEDED NOR ARE THEY NEGOTIABLE

Classic Portfolio The Safari Awards 2016